Terms of Sale & Return Policy

General

  • Payment terms: Bank Check, Personal Check (we wait until it clears to send product), wire transfer, American Express, Visa, Mastercard, Discover, via PayPal
  • Smarter POS will not ship, or Install  without a down payment first
  • Shipping rates are regular ground shipping with UPS or FedEx, when not stated otherwise (i.e., free shipping)
DOA
  • If your product is DOA (Dead On Arrival), or stops working within the manufacturer's DOA period (usually 30 days), Smarter POS will work to make sure the customer gets a replacement speedily, provided the product cannot be fixed over the phone.
Returns
  • Smarter POS will not take returns of any working hardware product.  Exchanges will be reviewed on a case by case basis.
  • If a compelling reason is presented for return of a working hardware product is made within 30 days of purchase, we may process a return subject to a 30% restocking fee.
  • Any product sent to Smarter POS without an RMA and prior approval of customer service will be refused.
  • All software purchases are final
  • Under no circumstances may registered or unregistered software be refunded.

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